Customer Service
Our mission is to always deliver a positive customer experience on behalf of our brand and agency partners.
Offering all facets of customer care
Through the expertise of our agents, and the application of our advanced technology, we do customer service on your behalf, working to ensure the satisfaction of every program participant with our holistic loyalty program support. Whether it’s timely answers to questions, contacting members directly, or orchestrating collaborative solutions with brands and agency partners, our commitment to customer service is reflected in our A+ Better Business Bureau rating — the highest in our industry.
- Customer inquiries
- Multi-language support
- Phone, email and chat support
- 3rd party integration
- Consumer status portal
- CCPA and GDPR compliant
Loyalty designed for your customers
- Data acquisition
- Customer acquisition
- Email subscribers
- Social media followers
- Loyal customers
- SMS/text message contacts
- Mobile app downloads
- App/cross-channel trial, adoption and usage
- Sales and traffic generation (when tied to interaction)
