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2022 Customer Loyalty Data Study: What Are the True Drivers of Loyalty in the Minds of Consumers?

Get into the minds of your customers.

Your brand should add unique value to your customers. While retail giants like Amazon, Sephora, and Starbucks have excellent customer loyalty strategies, their programs’ success is due to the unique value these programs offer. Understanding the uniqueness that makes your customers choose your brand is key.

In this 2022 Customer Data Study, we asked 2,500 consumers to tell us what drives them to buy and engage with their favorite brands.

Download today and learn:

  • Ways to drive demand from your loyalty shoppers.
  • What influences consumer decision-making.
  • What really influences their opinions and what’s simply hype.

Download the data study

Innovating loyalty since 2001, ebbo™ is an all-in-one loyalty company. Our comprehensive loyalty ecosystem combines technology and data-driven strategy with a full-service approach for a unique, result-driven program that connects and engages customers at scale, and delivers value at the moments that matter most.  

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Be the brand people love